GETTING CALLS EVEN AFTER REGISTERING DND I am a consumer of Reliance CDMA phone. The cell no. is 7428445994. I have been fed up of getting phone calls regarding conversion to post-paid from Reliance communiction........... Just now I recieved a call from Mr. Rahul Vikram Reliance communication A-65, Kalkaji double storey, near by nehru place,
I have registered my phone with DND in dec. 2010 and facing these problems yet
The operator boldly told me the address without any fear of statutory action is this the justice what public is going to get.
They Cheat Customers & Charges Illegally to the Customer-Pathetic Customer Service
It is such a Pathetic Experience with Reliance Communication. I bought a reliance SIM - GSM from Reliance Communication - Gandhi Bazar, the owner of franchise if Mr. Prasad & executive who gave the SIM card - Raghavendra. We took the SIM, & it took 20 days for the SIM to be activated after submitting all the necessary documents at the first attempt. On 21st day- i.e 1st day of SIM activation we are being charged Rs 285/- Rental & some additional Services like Jokes & other stuff - which we never subscribed - another Rs 60/-. We tried calling Prasad- Franchisee owner & Raghavendra- Store Manager( this is the title he told), they didnot respond to us at all, we then somehow contacted Nodal Office - spoke to some Rashmi, on 080-30332629, she told it is reversed the amount which is charged unwantedly. She assured that. Then this month when we get the bill, we find that she has falsely promised, when we call back on the same number, number of times, they told that she is away from the desk, later one guy call - Munikumar picked the call, when asked for supervisor, he said- he is the head of reliance communication-nodal dept, he could not even speak proper english nor could understand me.
I have spoken to Nodal Office of Reliance with other people like Pathisha & Ramya - ref Number :60278427, they told in 2 days they will resolve, now they are pushing us from pillar to pillar. I would reconnect the number & throw the SIM away, the question is Network like Reliance which tries to project so much is cheating customer like this. They only somehow sell the SIM, & then keep charging Customer illegally for the rental when the connection was barred from their own end, some additional services which were subscribed.... Pathetic Customer Service & Cheating Network is RELIANCE COMMUNICATION. We are suffering this for last 2 months & till today no solution.
GETTING CALLS EVEN AFTER REGISTERING DND
ReplyDeleteI am a consumer of Reliance CDMA phone. The cell no. is 7428445994. I have been fed up of getting phone calls regarding conversion to post-paid from Reliance communiction........... Just now I recieved a call from Mr. Rahul Vikram Reliance communication A-65, Kalkaji double storey, near by nehru place,
I have registered my phone with DND in dec. 2010 and facing these problems yet
The operator boldly told me the address without any fear of statutory action is this the justice what public is going to get.
Ashish
Reliance
ReplyDeleteThey Cheat Customers & Charges Illegally to the Customer-Pathetic Customer Service
It is such a Pathetic Experience with Reliance Communication. I bought a reliance SIM - GSM from Reliance Communication - Gandhi Bazar, the owner of franchise if Mr. Prasad & executive who gave the SIM card - Raghavendra. We took the SIM, & it took 20 days for the SIM to be activated after submitting all the necessary documents at the first attempt. On 21st day- i.e 1st day of SIM activation we are being charged Rs 285/- Rental & some additional Services like Jokes & other stuff - which we never subscribed - another Rs 60/-. We tried calling Prasad- Franchisee owner & Raghavendra- Store Manager( this is the title he told), they didnot respond to us at all, we then somehow contacted Nodal Office - spoke to some Rashmi, on 080-30332629, she told it is reversed the amount which is charged unwantedly. She assured that. Then this month when we get the bill, we find that she has falsely promised, when we call back on the same number, number of times, they told that she is away from the desk, later one guy call - Munikumar picked the call, when asked for supervisor, he said- he is the head of reliance communication-nodal dept, he could not even speak proper english nor could understand me.
I have spoken to Nodal Office of Reliance with other people like Pathisha & Ramya - ref Number :60278427, they told in 2 days they will resolve, now they are pushing us from pillar to pillar. I would reconnect the number & throw the SIM away, the question is Network like Reliance which tries to project so much is cheating customer like this. They only somehow sell the SIM, & then keep charging Customer illegally for the rental when the connection was barred from their own end, some additional services which were subscribed.... Pathetic Customer Service & Cheating Network is RELIANCE COMMUNICATION. We are suffering this for last 2 months & till today no solution.
Regards
Vivek -(brown.vivek@gmail.com)